Code: A/650/1375/UNITCACHE | Price: £150:00 | Payment Plan: One Off Payment | GLH: 20:00 HRS | TQT: 0:00 HRS
About this qualification
This unit programme must be assessed in line with Skills for Care and Development assessment principles.
What does this unit cover?
This unit is aimed at those who work in a wide range of settings. It introduces the worker’s role in addressing dilemmas and conflicts that may arise where there is a duty of care and how to respond to comments and complaints. The unit also covers how to recognise adverse events, incidents, errors and near misses, and prevent their occurrence in the future.
Who is it suitable for?
This unit is suitable for learners aged 16 and above.