Our Standards


We will make sure we can answer for our actions or omissions

Privacy and dignity
We will promote and uphold the privacy, dignity, rights, health and wellbeing of people who use our services at all times

We will work in collaboration with colleagues and partners to ensure we deliver high quality safe and compassionate care and support

Open communication
We communicate in an open and effective way to promote the health, safety and wellbeing of people who use our services

We respect people’s right to confidentiality

Continuous improvement
We will strive for continuous improvement in the quality of service through continuing professional development

Equality and diversity
We will uphold and promote equality, diversity and inclusion.

(Our standards are based on the code of conduct for health care staff)